Refund Policy

Legal Disclaimer

Blaze Acres complies with the Australian Consumer Law (ACL). Nothing in this policy is intended to exclude, restrict, or modify any consumer rights or guarantees provided under Australian law. Customers are entitled to a replacement or remedy if goods are proven to be defective, damaged, or not as described. Refunds or returns will not be issued for change of mind, incorrect storage, or failure to follow handling instructions once delivery has been completed.

Refund Policy

At Blaze Acres, we take pride in delivering premium-quality beef that meets the highest standards of freshness, handling, and care. Because our products are perishable food items, we are unable to accept returns or offer refunds once an order has been dispatched.

All sales are considered final. We encourage customers to review their order carefully before checkout to ensure accuracy.

In the unlikely event that your order arrives damaged, incorrect, or does not meet the quality standards we promise, please contact us within 24 hours of delivery with photos and order details. Our team will assess the issue and, where appropriate, arrange a replacement or credit at our discretion.

This policy helps us maintain the integrity of our cold chain, uphold strict food safety standards, and continue delivering the highest-quality Wagyu directly from our farm to your table.